Mick, S. S., & Shay, P. D. (2014). Chapter 2 A Primer of organizational theories in health care. In Advances in health care organization theory. (2nd ed.). John Wiley & Sons: San Francisco, CA. Available in the Trident Online Library

Borkowski, N. (2016). Chapter 2 – Diversity and cultural competency in health care. In Organizational behavior in health care (3rd ed.). Jones and Bartlett Learning: Burlington, MA.

Borkowski, N. (2016). Part VI- Managing organizational change. In Organizational behavior in healthcare (3rd ed.). Jones and Bartlett Learning: Burlington, MA. Available in the Trident Online Library via the Skillsoft database link.

Scott, T., Mannion, R., Davies, H. T. O., & Marshall, M. N. (2003). Implementing culture change in health care: Theory and practice. International Journal for Quality in Health Care, 15(2): 111-118. doi: 10.1093/intqhc/mzg021.   to recognize peer-reviewed journals:

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