ModuleFourAssignmentGuidelinesandRubric-QSO-321-J7599PeoplePlanetandProfit23EW3.pdf

Module Four Assignment Guidelines and Rubric

QSO‐321‐J7599 People Planet and Profit 23EW3 MA

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Overview

In this assignment, you will apply what you have learned about key concepts regarding opera�ons management. You are encouraged to leverage your work and instructor feedback on this assignment in your course

project, which is due in Module Seven.

Scenario

You work as the chief supply chain officer at Na�onaliTeas, a large interna�onal corpora�on that manufacturers and sells tea worldwide. Its mission is to “Make the world more awake through rejuvena�ng and refreshing

beverages and sustainable prac�ces that upli� workers, communi�es, and souls.” You have recently hired the company’s first project manager and have given them their first project: Revise current workflows related to

packaging at one of your tea factories to be more sustainable and more lean. As this is their first project, you will be helping them complete their task.

Prompt

Read through the Project Charter for Workflow Improvement Word Document, then review the Process Workflow for Tea Produc�on Word Document graphic. A text‐only version is available: Process Workflow for Tea

Produc�on Text‐Only Version Word Document. Based on these documents, recommend removing a total of four steps from the process flowchart that can help make the process more efficient and sustainable. Explain

the implica�ons of the proposed changes, and then help the Na�onaliTeas team address current items in the Issue Log located in the project charter.

Specifically, you must address the following rubric criteria:

• Lean Manufacturing: Evaluate the process flowchart to iden�fy steps that do not add value based on the principles of lean manufacturing. Explain why you selected each step.

• Sustainability: Evaluate the process flowchart and iden�fy steps that should be removed or changed to improve environmental sustainability. Explain why you selected each step.

• Process Changes: Explain the implica�ons, both posi�ve and nega�ve, of removing or changing the steps from the process flowchart you iden�fied in the previous two bullet points. Also explain how those

changes would help alignment to the triple bo�om line (TBL).

• Issue Log: Analyze all entries in the Issue Log from the perspec�ve of a project manager and explain the recommended course of ac�on based on the project charter, no�ng the impact of the issue on scope,

planning communica�ons, and resourcing.

• Opera�ons Management Techniques: Discuss how opera�ons management techniques, including project management and lean manufacturing, can add value to Na�onaliTeas.

Guidelines for Submission

Submit this assignment as a 350‐ to 500‐word Word document. Sources should be cited according to APA style.

Module Four Assignment Rubric

Criteria Exemplary (100%) Proficient (85%) Needs Improvement (55%) Not Evident (0%) Value

Lean Manufacturing Exceeds proficiency in anexcep�onally clear, insigh�ul,sophis�cated, or crea�ve manner

Iden�fies steps in the processflowchart that do not add valuebased on the principles of leanmanufacturing

Shows progress towardproficiency, but with errors oromissions; areas forimprovement may includeiden�fying more appropriatesteps to remove or change basedon lean manufacturing principlesand product needs

Does not a�empt criterion 20

Sustainability Exceeds proficiency in anexcep�onally clear, insigh�ul,sophis�cated, or crea�ve manner

Iden�fies steps from the processflowchart that should beremoved or changed to improveenvironmental sustainabilitybased

Shows progress towardproficiency, but with errors oromissions; areas forimprovement may includeiden�fying more appropriatesteps to remove or change basedon environmentally friendlyprac�ces such as reducing wasteor conserving water or energy

Does not a�empt criterion 20

Process Changes Exceeds proficiency in anexcep�onally clear, insigh�ul,sophis�cated, or crea�ve manner

Explains the implica�ons, bothposi�ve and nega�ve, ofremoving or changing theiden�fied steps from the processflowchart and how they wouldhelp alignment to the TBL

Shows progress towardproficiency, but with errors oromissions; areas forimprovement may include addingaddi�onal relevant details andexamples to support theexplana�ons or greater focus onalignment to the TBL

Does not a�empt criterion 20

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Issue Log Exceeds proficiency in anexcep�onally clear, insigh�ul,sophis�cated, or crea�ve manner

Explains the recommendedcourse of ac�on for each itemlisted in the Issue Log, no�ng theimpact of the issue on scope,planning communica�ons, andresourcing based on theiden�fied changes to the processflowchart and the project charter

Shows progress towardproficiency, but with errors oromissions; areas forimprovement may includeapplying project managementconcepts to jus�fy the next stepsa project manager should takewhen facing the issues in theIssue Log

Does not a�empt criterion 20

Opera�ons ManagementTechniques

Exceeds proficiency in anexcep�onally clear, insigh�ul,sophis�cated, or crea�ve manner

Discusses how opera�onsmanagement techniques,including project managementand lean manufacturing, can addvalue to the organiza�on

Shows progress towardproficiency, but with errors oromissions; areas forimprovement may include addingfurther examples or explana�onsthat support how opera�onalmanagement techniques cansupport the organiza�on

Does not a�empt criterion 10

Ar�cula�on of Response Exceeds proficiency in anexcep�onally clear, insigh�ul,sophis�cated, or crea�ve manner

Clearly conveys meaning withcorrect grammar, sentencestructure, and spelling,demonstra�ng an understandingof audience and purpose

Shows progress towardproficiency, but with errors ingrammar, sentence structure,and spelling, nega�velyimpac�ng readability

Submission has cri�cal errors ingrammar, sentence structure,and spelling, preven�ngunderstanding of ideas

5

Cita�ons and A�ribu�ons Uses cita�ons for ideas requiringa�ribu�on, with few or no minorerrors

Uses cita�ons for ideas requiringa�ribu�on, with consistentminor errors

Uses cita�ons for ideas requiringa�ribu�on, with major errors

Does not use cita�ons for ideasrequiring a�ribu�on

5

Total: 100%

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